Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag a new casino for us to look at? We'd like to hear from you. This page covers how to reach Non Gamstop Casinos, what we can help with, and where to look first if your question is already answered elsewhere on the site.
How to reach us
The quickest way to contact the team is by email at [email protected]. We read every message that comes in, though response times can vary depending on volume — as a general guide, allow a few working days for a reply, especially if your query needs some research on our part.
When you write in, it helps to include:
- The name of the casino or page you're asking about, if relevant
- Whether your query is about a review, an offer, or something else on the site
- Any screenshots or links that back up what you're describing
What we can help with
We're a review and comparison site, not a casino operator, so there are limits to what we can do. Here's a rough guide to what falls inside and outside our reach:
| We can help with | Best handled elsewhere |
|---|---|
| Corrections or updates to our reviews and ratings | Account issues, deposits or withdrawals with a specific casino |
| Suggestions for casinos to add to our coverage | Disputes over bonus terms — contact the casino's own support first |
| General questions about how we rate and rank sites | Legal or financial advice |
| Feedback on site content, layout or accuracy | Requests to remove GamStop or change your exclusion status |
If your issue is with a specific brand — a delayed withdrawal, a bonus that didn't apply as expected, or an account query — the fastest route is almost always the casino's own customer support team, since we don't hold account details or process payments on anyone's behalf.
Before you write in — check these first
A lot of common questions are already covered elsewhere on the site, so it's worth a quick look before emailing:
- For our current line-up and how each brand compares, see Non GamStop Casinos 2026 - Best Online Casinos UK
- For details on how we choose and score the sites we list, see About Us
- If you're thinking about your gambling habits or want tools to manage play, see Responsible Gambling
- For the rules governing use of this site, see Terms and Conditions
Feedback on our reviews
Our rankings are built from research into things like licensing, banking options, game ranges and welcome offers — never from paid placement. If you've had direct experience with a casino we cover and something doesn't match what we've written, tell us. Reader feedback is one of the ways we keep listings current, and we'll look into anything that seems out of date, whether that's a changed bonus, a slow payout method, or a licence that's since lapsed.
A note on age and responsible use
This site and the casinos it reviews are intended for readers aged 18 and over. If you're contacting us about a gambling concern rather than a site query, our Responsible Gambling page has information on support options and self-management tools that may be more useful than a general enquiry.